Solutions. Liability. Quality

PRIVACY POLICY

The company «Expert Garant Engineering» respects the rights of every Visitor to the «egnt.kz» website and Your privacy, and takes seriously its obligations to protect Your personal confidential information. This Privacy Policy applies to all information received by the «Expert Garant Engineering» website on the domain name «egnt.kz» or «www.egnt.kz» from Users while using the website. All technical information, including Your IP address and the files You download, is analyzed by us on an aggregate basis to further develop proposals for improving and developing the website. The company «Expert Garant Engineering» guarantees the security of Your data and ensures their use only within the framework of the legislation of the Republic of Kazakhstan. «Expert Garant Engineering» never intentionally provides the information received [your IP address, files, and personal data] while using the site to third parties, except in cases provided for by the legislation of the Republic of Kazakhstan. This Privacy Policy discloses the provisions for actions related to Your data when using the website.

1 TERMS AND DEFINITIONS

1.1. «Website Administration» [hereinafter referred to as the Administration] - employees authorized to manage the website of the «Expert Garant Engineering» Company, working in «Expert Garant Engineering» LLP [EGNT], who organize and [or] carry out the processing of personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions [operations] performed with personal data.
1.2. «Confidentiality of personal data» is a mandatory requirement for the Administration or other person who has access to personal data to not allow their distribution without the consent of the subject of personal data or the presence of another legal basis.
1.3. «Personal data processing» - any action [operation] or set of actions [operations] performed using automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification [updating, changing], extraction, use, transfer [distribution, provision, access], depersonalization, blocking, deletion, destruction of personal data.
1.4. «Personal data» - any information relating directly or indirectly to a specific or identifiable individual [subject of personal data].
1.5. «The user of the website of the Company «Expert Garant Engineering» [hereinafter referred to as the User] is a person who has access to the website of the Company «Expert Garant Engineering» under the domain name «egnt.kz» or «www.egnt.kz» via the Internet and using information, materials and products of the website, as well as official pages on social networks on the Internet.
1.6. «Partner» is an official partner of «Expert Garant Engineering», who has entered into an appropriate agreement or contract, and is also a User of the website.
1.7. «Cookies» are a small piece of data sent by a web server and stored on the user’s computer, which a web client or web browser sends to the web server each time in an HTTP request when an attempt is made to open a page on the relevant website.
1.8. «IP address» is a unique network address of a node in a computer network built using the IP protocol, through which the User gains access to the «Expert Garant Engineering» Company website.

2 GENERAL PROVISIONS

2.1. The User's use of the website constitutes acceptance of this Privacy Policy and the terms of processing of the User's data.
2.2. This Privacy Policy applies only to the website «egnt.kz». The Website Administration does not control and is not responsible for third-party websites that the User can access via links available on the website.
2.3. Website Administration does not verify the accuracy of the personal data provided by the website user while visiting the website.
2.4. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.

3 Subject of the privacy policy

3.1. This Privacy Policy establishes the obligations of the Website Administration to non-disclose and ensure a regime for protecting the confidentiality of personal data that the User provides in any section of the Website, such as: leaving a request for design, a request for consultation, a request for cooperation and other forms of data collection.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the Request Form on the website and may include the following information:
3.2.1. last name, first name, patronymic of the User/Partner;
3.2.2. gender;
3.2.3. date of birth;
3.2.4. citizenship;
3.2.5. name of the company;
3.2.6. City of residence;
3.2.7. contact number;
3.2.8. partner code [for Partners];
3.2.9. email address [e-mail];
3.2.10. payer details;
3.2.11. technical information when visiting the «Expert Garant Engineering» website: IP address, MAC address, browser type, operating system, website from which the User came, web browser behavior; access time; Receive an automatic notification when you open a newsletter or click on a link in a newsletter;
3.2.12. information about interaction: feedback and correspondence of the User by e-mail with employees of «Expert Garant Engineering»/Website Administration;
3.2.13. information that the User has decided to share with the Company.
3.3. If the required personal information is not provided, «Expert Garant Engineering» will not be able to:
3.3.1. provide the User with services and/or requested information;
3.3.2. inform the User about the latest services and/or projects;
3.3.3. provide participation in events organized by the «Expert Garant Engineering» Company in the Republic of Kazakhstan.
3.4. The website's collection of statistics on Visitors' IP addresses and other technical information is used to identify and solve technical problems and to monitor the legality of financial payments made.
3.5. For certain services, applications, or events, «Expert Garant Engineering» may collect other types of data and use this data for purposes different from those described in this Privacy Policy. In the event of such use, the User will be notified upon registration for the service or event.
3.6. The «Expert Garant Engineering» Company website may contain links to other websites and is not responsible for the privacy practices of websites that are not operated by the Company. The user is advised to review the privacy policy of each website that collects any personal information. This Privacy Policy applies solely to information collected by the «egnt.kz» website.
3.7. Any other personal information not specified above is subject to secure storage and non-distribution, except for the cases provided for in paragraphs 5.2. and 5.3. of this Privacy Policy.

4 Purposes for collecting the User’s personal information

4.1. The Website Administration may use the received personal data of the User for:
4.1.1. identification of the User/Partner for using the website resources;
4.1.2. establishing feedback with the User, including sending notifications, requests regarding the use of the site, provision of services, and processing requests from the User;
4.1.3. confirmation of the accuracy and completeness of the personal data provided by the User;
4.1.4. providing the User with effective customer and technical support if problems arise when using the website;
4.1.5. providing the User with his consent, service updates, special offers, and other information;
4.1.6. improving the quality of services offered and the functioning of the «Expert Garant Engineering» Company website;
4.1.7. personalization of the User’s work with the website and anonymous preparation of statistics based on parameters such as activity on the website, time of visit, address of the website that brought the User to the website of the «Expert Garant Engineering» Company;
4.1.8. assessing the effectiveness of the Company’s advertising, promotions, and service promotion campaigns;
4.1.9. simplifying the use of the website, as well as adapting its work and the Company’s services, taking into account the individual needs and interests of the User;
4.1.10. offers to participate in advertising campaigns with the ability to refuse to receive notifications at any time if desired;
4.1.11. other purposes of using the data of website visitors that do not contradict the legislation of the Republic of Kazakhstan.

5 Methods and timing of processing personal information

5.1. The processing of the User's data is carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.
5.2. The user agrees that the Website Administration has the right to transfer personal data to third parties.
5.3. The User’s data may be transferred to authorized bodies of the Republic of Kazakhstan only on the grounds and in the manner established by the legislation of the Republic of Kazakhstan.
5.4. The Website Administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, and distribution, as well as from other unlawful actions of third parties.
5.5. The Website Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s data.

6 Obligations of Parties

6.1. The website User is obliged to:
6.1.1. provide information about personal data necessary to use the website;
6.1.2. update, and supplement the provided information about personal data if this information changes.
6.2. The Website Administration is obliged to:
6.2.1. use the information received solely for the purposes specified in clauses 4 and 5 of this Privacy Policy;
6.2.2. ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, except for paragraphs 5.2. and 5.3. this Privacy Policy;
6.2.3. take precautions to protect the confidentiality of the User’s data by the procedure usually used to protect this type of information in existing business transactions;
6.2.4. block personal data relating to the relevant User from the moment of application or request from the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in the event of detection of unreliable personal data or unlawful actions.

7 Dispute resolution

7.1. Before filing a claim in court regarding disputes arising from the relationship between the Website User and the Website Administration, it is mandatory to submit a claim [a written proposal for a voluntary settlement of the dispute].
7.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the claimant in writing of the results of consideration of the claim.
7.3. If an agreement is not reached, the dispute will be referred to a judicial authority in the city of Almaty by the current legislation of the Republic of Kazakhstan.
7.4. The current legislation of the Republic of Kazakhstan applies to this Privacy Policy and the relationship between the User and the Website Administration.

8 Additional terms

8.1. The Website Administration has the right to make changes to this Privacy Policy without the consent of the User.
8.2. The new Privacy Policy comes into force from the moment it is posted on the website unless otherwise provided by the new edition of the Privacy Policy.
8.3. None of the provisions contained in this privacy policy oblige the conclusion of a contract or agreement between the «Expert Garant Engineering» Company and the Website User providing personal information. The Privacy Policy is intended to inform the Website User about the website's approaches to working with personal data.
8.4. Consent to the processing of personal data is valid for 5 years, further extended in the absence of a revocation.
8.5. The User can at any time withdraw consent to the processing of personal data by contacting the «Expert Garant Engineering» Company by phone at: +7 700 08980 18, or by writing an email to: info@egnt.kz
8.6. All questions and suggestions regarding this Privacy Policy are sent to the «Expert Garant Engineering» Company using the contacts specified in clause 8.5.
8.7. The current Privacy Policy is posted on the page at: https://egnt.kz/privacy/